Refund Policy

Founding Member subscriptions are offered at a special introductory rate and are subject to a 7-day cooling-off period from the date of purchase. If you are not satisfied with your membership within this period, you may request a full refund by contacting us at [email protected].

After the 7-day cooling-off period, Founding Member subscription fees are non-refundable. However, you will continue to have access to all Founding Member benefits until the end of your current subscription period.

For monthly memberships, refunds will not be issued for partial months. You may cancel your subscription at any time, and your access will remain active until the end of the current billing cycle.

For annual memberships, a pro-rated refund may be considered if a cancellation request is submitted within 30 days of the renewal date. Refund requests submitted after 30 days of renewal will not be eligible for a refund, though you will retain access until the end of the annual period.

Refunds for wellness festival and event registrations are available up to 14 days before the event date. Cancellation requests made within 14 days of the event will not be eligible for a refund, but you may transfer your registration to another participant at no additional charge.

In the event that The Healer Net cancels or postpones an event, registered participants will be offered a full refund or the option to transfer their registration to a rescheduled date.

One-time service fees, such as featured listing upgrades or promotional placements, are non-refundable once the service has been activated or the listing has gone live on the platform.

If a service you paid for has not yet been activated, you may request a cancellation and full refund within 48 hours of purchase by contacting our support team.

If you believe you have been charged in error or have been billed twice for the same service, please contact us immediately at [email protected] with your transaction details. We will investigate and, if confirmed, process a full refund within 7 business days.

To request a refund, please email [email protected] with the subject line 'Refund Request', your full name, registered email address, the service or subscription you are requesting a refund for, and the reason for your request.

We aim to acknowledge all refund requests within 2 business days and to process eligible refunds within 7–10 business days. Refunds will be issued to the original payment method used at the time of purchase.

Refunds will not be granted in the following circumstances: violation of our Terms and Conditions resulting in account suspension or termination; failure to use the platform or services during the subscription period; dissatisfaction arising from factors outside our reasonable control; or requests made outside the eligible refund windows stated in this policy.

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting to the platform. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

If you have any questions about this Refund Policy or wish to discuss your specific situation, please reach out to us at [email protected] or via WhatsApp at +91 85919 55573. We are committed to resolving all concerns fairly and promptly.